Frequently Asked Questions
How can I take care of my Sprinkled hair extensions?
- Wash your Sprinkled hair every 2-4 months. We recommend sulfate-free shampoo & intensive treatment conditioning system. Always condition hair after shampooing. Hand dry your Sprinkled hair extensions with a skirt hanger by the weft.
- Brush your Sprinkled hair on and off your head. Brush periodically throughout the day from the ends up. A gentle entangle is the best way to keep your Sprinkled hair from tangling and prevent breakage/hair loss.
- If needed to prevent tangling you can add a pea size amount of a lightweight serum. Do not apply serum daily. Only use serum if absolutely necessary. Too much serum can result in product buildup that can make your Sprinkled hair feel dirty.
What is the length of Sprinkled hair extensions?
We offer hair textures of straight, kinky straight, deep wave, loose wave, Italian wave, loose curly, loose wave, body wave, kinky curly, deep curly, etc. We have length up to 30". Any length more than 30" can be provided upon request.
How long does Sprinkled hair extensions last?
The life span of your Sprinkled hair extensions will depend on how often you wear it and how well you take care of it. Our estimate is anywhere from 2-3 years or more. For the longest life, you must avoid excessive heat, excessive brush and excessive washing.
How are Sprinkled hair extensions differently?
Sprinkled Collection only cater the best hair in the world. We went through a rigorous quality control process to ensure only the best hair is provided to our customers. We offer the best collection of Real Virgin Brazilian Hair. 100% human hair, cuticle intact, can be colored and highlighted.
Do Sprinkled Collection have a return policy or exchange policy?
Hair sales are final. As we only work with virgin human hair and we care for the product quality that all our customer receive, we do not accept returns or exchanges. Please double check the hair specifications before placing your order.
How long does shipping usually take?
Your Sprinkled hair extensions will ship the next business hair after payment is received. We ship from Texas, USA. Custom wig orders take up to 7-14 business days to complete.
USA: Standard shipping is USPS Priority Mail. Usually 2-3 working days
USA: FedEx Standard Overnight shipping takes 1-2 days depending on location.
Canada & International: DHL Express. Usually 3-4 workings.
What if my order gets lost or stolen?
Sprinkled Collection is not responsible for lost or stolen packages or for packages delayed in transit. We are also not responsible for customer errors in shipping addresses made during the checkout process (incorrect or incomplete addresses). Please double check your shipping address prior to placing your order and if you notice there is an error, please contact us as soon as possible at firstname.lastname@example.org.